Harcourts Property Centre sharpens focus on recruitment and retention

Nothing demonstrates the commitment of Harcourts Property Centre to its people more than its continued focus on developing resources to support and empower staff.

In recent months, HPC management has invested heavily in administrative team members, as well as systems and processes, not only to sustain the long term growth of the business, but also to support its salespeople.

“Retention is equally as important to us as recruitment, so we want to arm our sales team with the necessary tools that allow them to focus on what they’re best at … servicing the needs of buyers, sellers and prospective clients, and negotiating the best price for our sellers,” said HPC Director, Sam Devlin.

“While we’re always looking for good people to join us, a key performance outcome for the management team is that the businesses of our current salespeople are constantly growing and evolving.” 

HPC has recently recruited several new staff members to support this outcome. In the last 60 days, the business welcomed Sharni Lewis into the Mel Christie team and Lauren Cribb into the Dayne Evans Team, while earlier in the year Jack Goodsell joined the Brad Johnston team, Ingrid Brito joined the Paul Brinkman team, and Katie Ramsay rejoined the business to assist Mike Jones. The New Year will also see Ross Bischoff and Lachlan Tanzer further strengthen their teams with new additions.

One of the most successful HPC recruits of 2021 is Ben Carroll who within 3 months of joining the team has listed 14 properties (of which 8 have sold so far). Building upon this strong momentum, Ben has welcomed Nikki Atzori to his team to ensure he can offer an even better buying and selling experience to his clients.

“We work hard to create a culture where our people feel valued and empowered, so we’re delighted that both new and established agents are choosing to partner with us,” said Devlin.

Additional new talent that joined the HPC ranks in 2021 includes dynamic duo, Shane and Jeremy West, industry stalwart, Maree Grieve, and established agents, Matt Wall, Andrew Walters and Vanessa King who hailed from independent agencies and competitors including Belle, Place and Ray White. Boyd Brown also joined the business after 30 years running his own financial planning firm.

“One of the most rewarding things for us is seeing the progression of our sales support members striking out on their own as agents,” said Devlin. 

Jake Hathway recently went out on his own after 12 months with the Lachlan Tanzer team, as did Sharon DePasquale after 18 months supporting Paul Brinkman.

“We’ll continue to undertake initiatives that empower our people and communicate to them that we’re not just driven by financial success, we’re driven by the success of our people.”

Get in contact with the award-winning  Harcourts Property Centre team today. 

Email: propertycentre@harcourts.com.au 

Call: 07 3397 4280